704pub FAQ

Creating a 704pub account is quick and straightforward. Visit the 704pub platform and click the registration button. You will be asked to provide your full name, date of birth, email address, mobile number, and a username and password of your choice. Once you submit your details, you will receive a verification email — click the link inside to activate your account. After activation, you can log in and start exploring all the games 704pub has to offer. Remember: you must be 21 years old or above to register and play.

In accordance with PAGCOR regulations and Philippine law, the minimum age to register and play at 704pub is 21 years old. This applies to all players regardless of location. 704pub enforces this strictly through identity verification during the KYC process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.

To complete KYC (Know Your Customer) verification at 704pub, you will need to submit a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's licence, SSS ID, UMID, or PRC ID. You will also need to provide a selfie holding your ID and, in some cases, a proof of address (such as a utility bill or bank statement dated within the last three months). KYC is required before your first withdrawal and helps protect your account from fraud.

On the 704pub login page, click "Forgot Password" and enter your registered email address. You will receive a password reset link within a few minutes — check your spam folder if it does not arrive in your inbox. Click the link, enter your new password, and confirm it. If you are still having trouble accessing your account, contact our 24/7 support team via live chat or at [email protected].

No. Each player is permitted to hold only one 704pub account. Creating multiple accounts is a violation of our Terms and Conditions and may result in the suspension of all associated accounts and forfeiture of any winnings. If you believe a duplicate account has been created in your name, please contact our support team immediately.

Log in to your 704pub account and navigate to the Cashier or Deposit section. Select your preferred payment method — GCash, PayMaya/Maya, or Philippine bank transfer (BPI, BDO, Metrobank, UnionBank, and others) — enter the amount you wish to deposit, and follow the on-screen instructions to complete the transaction. GCash and Maya deposits are typically credited instantly. Bank transfers may take up to 30 minutes during business hours.

The minimum deposit at 704pub is ₱100 for most payment methods, including GCash and PayMaya/Maya. For bank transfers, the minimum may vary depending on the bank. There is no maximum deposit limit, though very large deposits may require additional verification in line with our AML compliance obligations.

704pub accepts the following payment methods for Filipino players:

• GCash — instant deposits and withdrawals
• PayMaya / Maya — instant deposits and withdrawals
• Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card — Visa/Mastercard debit cards linked to Philippine bank accounts

704pub does not accept credit cards for gambling deposits, in line with Philippine regulations.

If your deposit has not appeared in your 704pub account within the expected timeframe (instant for GCash/Maya; up to 30 minutes for bank transfers), first check your payment app or bank statement to confirm the transaction was completed successfully. If the funds left your account but have not been credited to 704pub, please contact our support team via live chat with your transaction reference number and the amount deposited. We will investigate and resolve the issue promptly.

To withdraw from 704pub, log in to your account and go to the Cashier section, then select Withdrawal. Choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount, and submit your request. Make sure your KYC verification is complete before requesting a withdrawal — unverified accounts cannot process payouts. Withdrawal requests are typically processed within 24 hours on business days.

GCash and PayMaya/Maya withdrawals are typically processed within 1–3 hours once approved. Bank transfers may take 1–2 business days depending on your bank. Withdrawal requests submitted on weekends or Philippine public holidays may experience slightly longer processing times. If your withdrawal has been pending for more than 48 hours, please contact our support team with your withdrawal reference number.

The minimum withdrawal amount at 704pub is ₱200 for GCash and PayMaya/Maya. For bank transfers, the minimum is ₱500. There is no fee charged by 704pub for standard withdrawals, though your bank or e-wallet provider may apply their own transaction charges.

Withdrawal requests at 704pub may be declined for several reasons: incomplete KYC verification, unmet bonus wagering requirements, a mismatch between your account name and the receiving account name, or a pending security review. You will receive a notification explaining the reason. If you believe the decline was made in error, contact our support team and we will review your case within 24 hours.

704pub offers a generous welcome bonus for newly registered players. The details of the current welcome offer — including the bonus amount, eligible games, and any minimum deposit requirement — are displayed on the promotions page after you log in. Welcome bonuses at 704pub are subject to wagering requirements, which must be met before any bonus-derived winnings can be withdrawn. Always read the full bonus terms before claiming any offer.

Wagering requirements (also called rollover or turnover requirements) specify how many times you must wager your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward the wagering requirement — slots typically contribute 100%, while table games may contribute less. Check the specific bonus terms for full details.

Bonuses at 704pub have an expiry period — typically 7 to 30 days depending on the promotion. If the wagering requirements are not completed within this window, the bonus and any associated winnings are automatically forfeited. Bonuses may also be removed if a withdrawal is requested before the wagering requirements are met, or if a violation of the bonus terms is detected. If you believe your bonus was removed in error, contact our support team with your account details.

Yes — 704pub regularly runs promotions for existing players, including reload bonuses, cashback offers, free spins on selected slots, and special event promotions tied to Philippine holidays and major sporting events like PBA, NBA, and boxing. Log in to your 704pub account and visit the Promotions section to see all currently active offers available to your account.

704pub offers a wide variety of games to suit every type of player. The platform includes:

• Slots — hundreds of video slots from top providers
• Bingo — classic and modern bingo variants
• Dragon Fishing — popular fish shooting arcade games
• Racing — virtual and live racing games
• Live Casino — real-time table games with live dealers

New games are added regularly, so there is always something fresh to try at 704pub.

Yes — 704pub is fully optimised for mobile play. You can access the full platform through your mobile browser on Android or iOS without needing to download a separate app. The mobile experience includes all games, the cashier, account settings, and customer support. For the best experience, use an up-to-date version of Chrome or Safari on your device.

Yes. All games at 704pub use certified Random Number Generator (RNG) technology to ensure that every outcome is completely random and independent of previous results. Our game providers are regularly audited by independent testing laboratories to verify fairness and compliance. The Return to Player (RTP) percentage for each game is available in the game information panel — this tells you the theoretical long-term payout rate for that game.

If a game is not loading or is behaving unexpectedly, try the following steps: clear your browser cache and cookies, refresh the page, and try a different browser. Make sure your internet connection is stable — a weak signal can cause games to disconnect or freeze. If the issue persists, contact our support team via live chat and provide the game name, the time the issue occurred, and a screenshot if possible. Any bets interrupted by a technical fault will be reviewed and resolved fairly.

704pub takes responsible gaming seriously. If you feel you need a break, you can activate a cooling-off period (24 hours, 7 days, or 30 days) or request a full self-exclusion of 6 months or more directly from your account settings under the Responsible Gaming section. You can also contact our support team at [email protected] to request immediate account suspension. Self-exclusion requests are actioned within minutes. Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for more information and tools.

Yes. 704pub provides a full suite of player protection tools including deposit limits, loss limits, and session time limits. You can configure these in your account settings under Responsible Gaming. Reducing a limit takes effect immediately; increasing a limit is subject to a 7-day cooling-off period to protect you from impulsive decisions. These tools are available to all players at no cost and are strongly encouraged as part of healthy gaming habits.

704pub uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your account is protected by password authentication, and we strongly recommend enabling two-factor authentication (2FA) for an additional layer of security. We also monitor accounts for suspicious activity and may temporarily lock an account if unusual behaviour is detected. Never share your password with anyone — 704pub staff will never ask for your password.

704pub collects and processes your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173). Your data is used solely for account management, identity verification, fraud prevention, and improving our services. We do not sell your personal information to third parties. For full details on how your data is collected, stored, and used, please review our Privacy Policy.